A statewide report outlining the roadmap, governance framework, and implementation plan for responsible generative AI adoption across Washington State government.
A public-sector innovation challenge website inviting teams to design a roadmap for a unified, user-centered resident portal that improves access to Washington State government services.
An A11y Jam session on how state agencies prioritize and manage digital accessibility compliance across complex systems using data-driven strategies and cross-agency coordination.
A strategic roadmap outlining the vision, goals, and measurable success criteria for building a unified, resident-centered digital portal for Washington State services.
Guidance on how state agencies should identify, assess, and manage risks associated with deploying high-risk generative AI systems under Executive Order 24-01.
Guidance from Washington Technology Solutions (WaTech) outlining the state’s framework for responsibly procuring, deploying, and monitoring generative AI technologies across government agencies.
A user research–driven persona framework that identifies key resident groups interacting with government services and outlines their needs, behaviors, and pain points to inform digital service design.
