Maryland Department of Internet Technology: 2025 IT Master Plan
The Maryland Information Technology Master Plan 2025 lays out the state’s strategy to modernize IT, expand digital services, and strengthen infrastructure to better serve residents and government agencies.
The report details how Maryland’s Department of Information Technology (DoIT) is transitioning from a back-office support role to a central driver of public service delivery by embedding product-oriented technology capacity, centralizing services, and expanding statewide digital access.
It highlights major initiatives like the launch of “One Application” for streamlined benefits access, modernization of legacy systems, expansion of broadband infrastructure, cybersecurity improvements, and the creation of Maryland Digital Service and Maryland Benefits. The plan outlines strategic priorities for FY26–FY28, focusing on building in-house technical expertise, responsibly adopting emerging technologies like AI, and improving resident experiences with simpler, more accessible digital services.
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