Resource Human-Centered Design User Research

How Seattle Youth Employment Program Interns Shaped the City’s Youth Connector

A blog post highlighting how youth employment interns contributed to shaping and co-designing the Youth Connector project by leading research, feedback sessions, and design testing to ensure the platform reflects youth needs.

This article describes how Seattle Youth Employment Program interns played an active role in advancing the Youth Connector initiative by facilitating conversations, testing features, and helping gather feedback from peers to inform design and marketing decisions.

It explains how youth insights helped refine mood boards, identify relatable visual styles, and surface usability issues—ensuring that the platform and outreach strategies resonate with the real experiences and preferences of young people. The post also reflects on the interns’ learning experiences, the skills they gained through interviews and research, and the importance of co-designing services with the very populations they are meant to serve.