Model WIC Online Application: Resource for State Agencies
Provides state and local Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agencies with a practical guide for developing or improving online WIC application systems.
A comprehensive framework for creating and implementing online application systems for the Special Supplemental Nutrition Program for WIC.
It details the key phases of development, including needs assessment, stakeholder engagement, and defining technical requirements to ensure accessibility, mobile responsiveness, and plain language, along with compliance with federal security and privacy standards. It provides recommendations for integrating with existing case management systems, strategies for outreach and promotion to potential applicants, and approaches for supporting applicants through help features and multilingual options. Also included are example workflows, wireframes, and templates that agencies can adapt to their own systems to reduce barriers to participation and improve the efficiency of WIC enrollment.
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