Resource Human-Centered Design User Experience + Product (UX)

Building Bridges: The Power of IT-Digital Service Collaboration in Arizona’s Government Service Delivery

To kick off the Digital Service Network’s (DSN) summer event series, Let’s Get Digital, the DSN heard from the State of Arizona on their efforts to transform government services through a strong collaboration between information technology (IT) and digital service functions.

To kick off the Digital Service Network’s (DSN) summer event series, Let’s Get Digital, the DSN heard from the State of Arizona on their efforts to transform government services through a strong collaboration between information technology (IT) and digital service functions. Under the leadership of State Chief Information Officer (CIO) J.R. Sloan and Digital Solutions Director Anebi Agbo, Arizona is modernizing its digital ecosystem with a focus on modular project management and agile procurement. This relationship is key to unifying and enhancing the state’s digital service delivery.

As CIO, Sloan oversees technology, innovation, development, and IT policies. Agbo joined the Arizona Strategic Enterprise Technology (ASET) Office in early 2024 and leads the newly established Digital Solutions Office (DSO), which focuses on creating integrated and personalized digital experiences.