Interim guidelines for the use of generative artificial intelligence (AI) in the City of Boston, MA. These guidelines apply to all City agencies and departments with the exception of Boston Public Schools. The guidelines encourage responsible experimentation.
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New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
This is a job description for the role of Chief Customer Experience Officer (CXO) from New York State.
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.
