Help your readers complete their tasks with these Plain Language writing tips.
A checklist from Digital.gov to support practitioners in using plain language when developing content for websites and digital tools. The guidance asks users to consider audience, length, tone, word choice, links, and more.
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
The Seattle.gov website's new Assistance and Discounts page centralizes information on city benefits and services, offering a user-friendly and consistent experience across 7,000 pages.