Topic: Management
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Strategy
City of Syracuse Procurement Transformation Process Mapping
City of Syracuse's iterative procurement lifecycle process mapping
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Talent + Hiring
Head of Engineering
This is a job description for the role of Head of Engineering from the Canadian Digital Service (CDS).
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Management
City of Syracuse Procurement Transformation Project Team Organizational Chart
Organizational chart for the City of Syracuse's procurement transformation project
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Management
Working in the Open Feels a Bit Like Showing Everyone My Messy House
Blog from Annie Goodwin about her experience "working in the open" on the development of British Columbia's Digital Code of Practice
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Management
British Columbia’s Digital Code of Practice Engagement Platform
Screenshot of the British Columbia's Digital Code of Practice Engagement Platform.
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Management
Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Talent + Hiring
Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Talent + Hiring
Head of Product Management
This is a job description for the role of Head of Product Management from the Commonwealth of Pennsylvania.
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Change Management
The City of Santa Ana’s Website Overhaul: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Daniel Soto, principal management analyst at the City of Santa Ana, to learn more about how digital service innovation can occur in government organizations without formally codified or centralized digital service teams.
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Human-Centered Design
Digital Services Playbook
The playbook outlines 13 essential principles for effective digital projects drawn from successful practices from the private and public sectors.
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Management
Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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Management
The Move to Digital Government Requires More Than Just Tech
Processes, power and people are also crucial elements.