This impact report showcases the office's initiatives and achievements in enhancing state government services through innovative, user-centered approaches.
This impact report showcases how the city used technology to expand digital equity, modernize services, and responsibly deploy emerging tech to better serve New Yorkers.
New York City Office of Office of Technology and Innovation (OTI)
A statement of objectives that defines best practices and contract requirements for building modern, user-centered, secure, and agile digital services in government.
A research report examines how internal workplace conditions in federal agencies influence employee satisfaction and ultimately the quality of services delivered to the public.
An internal overview presentation showcasing Austin Transportation and Public Works’ Data & Technology Services team, its structure, values, and approach to delivering modern digital government services.
This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
