This report highlights the agency's role in transforming federal digital services through human-centered design, agile technology, and cross-agency collaboration.
This report details the Department of Homeland Security’s progress in modernizing its digital services and websites to improve accessibility, usability, and customer experience, as mandated by federal law.
This report outlines the team's achievements in enhancing state digital services through human-centered design, agile development, and cross-agency collaboration from its inception through 2024.
Colorado Governor's Office of Information Technology (OIT)
This analysis outlines how the federal H.R. 1 legislation will reshape funding, eligibility, and service delivery across key state programs—including SNAP, Medicaid, higher education, and energy—quantifying projected fiscal and human impacts across multiple agencies
Washington State Office of Financial Management (OFM)
This executive order establishes Operation Hire Hawaiʻi, a statewide initiative directing agencies to prioritize local hiring, expand apprenticeship and workforce development programs, and strengthen partnerships to build a more resilient, resident-based public workforce.
This blog analyzes how the One Big Beautiful Bill Act (OBBBA) will dramatically shift SNAP costs onto state governments, projecting massive budget increases and fiscal strain.
A New Jersey legislative bill establishing the New Jersey Innovation Authority to institutionalize digital modernization, service design, and technology innovation across state government.
