Topic: Management
-
Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
-
Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
-
Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
-
Executive Office of Technology Services and Security (EOTSS) Annual Report 2022: Digital and Data Services
This annual report details Massachusetts' strategic advancements in digital transformation, cybersecurity, and data services, emphasizing modernization efforts and enhanced constituent engagement.
-
The Move to Digital Government Requires More Than Just Tech
Processes, power and people are also crucial elements.
-
New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
-
Deputy Chief Digital Officer
This is a job description for the role of Deputy Chief Digital Officer from the Commonwealth of Massachusetts.
-
Walking the Walk: Lessons learned from developing policy in the open
Join host Gen Lambert as she welcomes Annie Goodwin and Amy Kirtay to the table for this special edition #DigitalBC Livestream, "Walking the Walk: Lessons learned from developing policy in the open."
-
A Pivotal Moment
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
-
Methods for Leading a Modern Government
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
-
Chief Digital Officer for London 2023 Playback
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
-
Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."