The California Integrated Travel Project (Cal-ITP) simplifies transit benefits eligibility by developing the Benefits App, which uses Login.gov to securely verify age-based discounts for public transit riders. The project aims to create a standardized, interoperable system for verifying transit benefits, improving accessibility for low-income and special groups while reducing administrative burdens for transit agencies.
In 2024, the Center on Budget and Policy Priorities and Digital Benefits Network led a workshop to explore key terms related to digital identity, and provide ecosystem-level context on how authentication and identity proofing may show up in the online benefits experience and impact clients. This resource links to the presentation slides.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
This primer is written for a non-technical audience to increase understanding of the terminology, applications, and difficulties of evaluating facial recognition technologies.
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
Governments around the world are digitizing how they deliver services to citizens. And yet, without a secure and reliable way for people to prove their identity online, digital transformation efforts face a considerable barrier. This panel discussion, hosted by the Information Technology & Innovation Foundation (ITIF), focuses on the potential benefits and concerns surrounding digital ID and identity proofing technology as well as the legal and technical barriers for use.
Information Technology & Innovation Foundation (ITIF)
