This analysis explores the dual nature of mobile state IDs, highlighting their potential to enhance digital identity verification while raising significant privacy and equity concerns.
This report from the Joint Financial Management Improvement Program outlines efforts to use identity verification to reduce improper payments in government programs, while mitigating bias and disparate impacts.
The Joint Financial Management Improvement Program (JFMIP)
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This policy brief offers recommendations to policymakers relating to the computational and human sides of facial recognition technologies based on a May 2020 workshop with leading computer scientists, legal scholars, and representatives from industry, government, and civil society
This resource provides state agencies and their implementation partners with context on how and why to conduct a Digital Identity Risk Management (DIRM) process, as well as a new spreadsheet-based tool to guide agency teams through the process.
This page provides a U.S. Web Design System pattern for collecting pronoun information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Arizona's online application for Unemployment Insurance.
