Communications Archives - Page 4 of 11

Content Strategist

This is a job description for the role of Content Strategist from the 18F.

18F
2019

Storyteller and Media Relations Advisor

This is a job description for the role of Storyteller and Media Relations Advisor from the Canadian Digital Service (CDS).

Canadian Digital Service (CDS)

Accessibility

Hennepin County Writing Guide

Hennepin County's (MN) writing guide for County employees.

Hennepin County Office of Digital Experience
2022

Communications

Text Campaign Planning

A practical planning worksheet and checklist to help teams design, approve, and run effective government text messaging campaigns.

U.S. General Services Administration (GSA)
2025

Communications

City of Santa Ana Done/Doing Update Repository

The City of Santa Ana's 'done/doing' update repository.

2023

Communications

How Louisiana Rapidly Scaled Pilot Solutions to Combat COVID-19

In response to exploding demand for social services during COVID-19, the Louisiana Department of children and Family services implemented text-message alerts and reminders for the state’s entire SNAP caseload, launched a text-based public campaign to help people understand and apply for SNAP benefits, and hired SNAP recipients to provide client feedback on communications and policy decisions.

Code for America
2020

Communications

Why Framing Matters: Ways to Move Forward

Effective framing strategies can improve public understanding and support for human services by emphasizing broader systemic impacts.

American Public Human Services Association (APHSA)
2017

Communications

Text to Connect: Planning a Text Message Program to Reduce SNAP Churn

This guide outlines how to scope and plan a text messaging program.

Beeck Center for Social Impact + Innovation
2022

Communications

City of Boston Paid Parental Leave Guide

Example Paid Parental Leave Guide from the City of Boston

City of Boston
2022

Talent + Hiring

Senior / Principal Content Designer

This is a job description for the role of Senior / Principal Content Designer from the Canadian Digital Service (CDS).

Canadian Digital Service (CDS)

Diversity, Equity + Inclusion

Culturally and Linguistically Appropriate Responses

This blog explains how to provide culturally and linguistically appropriate services to individuals who have experienced trafficking, emphasizing the importance of cultural competence and the CLAS Standards.

U.S. Department of Health and Human Services (HHS)

Communications

Plain Language: Foundations 101 Webcast

This is a video recording of a NASWA Feb 2024 webinar on plain language presented for UI state leaders. Slides are also available.

U.S. Department of Labor (DOL)
2023

Topic: Communications