This guide is intended to provide everything else, with a focus on the basics of UI technology projects, guidance on standards for equitable uses of technology, and strategies for how to have a positive impact on these projects.
USDS partnered with CMCS and state Medicaid agencies to improve eligibility and enrollment systems after the COVID-19 Public Health Emergency ended, focusing on health coverage renewals.
Temporary Assistance for Needy Families (TANF) leaders, policymakers, and researchers all recognize the need for TANF agencies to use the data they collect to better understand how well their programs are working and how to improve them, given the impact on the families they serve. It is often difficult, however, for agencies already stretched to capacity to prioritize and execute data use and analytics. State TANF leaders are seeking roadmaps for how to transform their organizations and become data-driven.
Policymakers, program administrators, federal leaders, researchers, and advocates are increasingly focused on using administrative data to build evidence for improving government programs. Achieving this goal requires accessible data sources and the capacity to use them, yet stakeholders have little information about the baseline level of state capacity in these areas. How does one measure concepts such as “effective data use” and “analytic capacity?” This brief reports findings from a pioneering and comprehensive needs assessment that examined the capacity of Temporary Assistance for Needy Families (TANF) programs in 54 U.S. states and territories to analyze data used for program improvement, monitoring, and evidence-building. The needs assessment provides a foundation for technical assistance and continued improvement for the TANF program and may also provide valuable insights and frameworks for other state-administered human services programs.
This is a modular, dynamic roadmap guides the U.S. HHS's ongoing implementation of open data policies while inviting public collaboration and feedback.
U.S. Department of Health and Human Services (HHS)
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
This report summarizes findings and observations on the implementation of Phase 1 of the U.S. Department of Labor’s Open UI Initiative, highlighting effective strategies, challenges, opportunities, and recommendations for supporting states’ UI modernization efforts.
The FileYourStateTaxes pilot successfully integrated state tax filing with the IRS Direct File program, improving taxpayer experience and ease of filing.
