This article describes how Code for America conducted qualitative research within its GetCalFresh application by asking families to tell them about their familial, housing, and financial situations. From client messages, they gathered information regarding how to make changes to their product to keep their work people-centered.
Code for America highlights the importance of recognizing the effects of intergenerational trauma on communities that have been systemically marginalized when conducting research.
Coordinating SNAP & Nutrition Supports (CSNS) is a cohort program developed by the American Public Human Services Association (APHSA) and No Kid Hungry, a national campaign run by Share Our Strength.
American Public Human Services Association (APHSA)
In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
Code for America's GetCTC portal simplifies access to the Child Tax Credit for low-income families by providing a mobile-friendly, bilingual platform for streamlined tax filing.
In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims.
The Improving Service Delivery in EITC for New Yorkers initiative explores ways to enhance access to the Earned Income Tax Credit (EITC) through improved outreach, application processes, and service delivery.
New America’s New Practice Lab discusses insights into racial inequities within the Unemployment Insurance System, and provides recommendations its framework for rectifying inequality in policies and programs moving forward.
This course provides Head Start program leaders with strategies and tools to foster inclusive environments for LGBTQIA2S+ individuals within their programs.
U.S. Department of Health and Human Services (HHS)
A case study documenting how a modular API layer was built to support a state-level paid family and medical leave program, improving interoperability, scalability, and user experience.
