Service Delivery Area: Benefits
-
Digitizing Policy + Rules as Code Helping People with Low Incomes Navigate Benefit Cliffs: Lessons Learned Deploying a Marginal Tax Rate Calculator
This report details findings and lessons from a project to develop a calculator to help people anticipate how a change in earnings from employment would affect their net income and information on their estimated effective marginal tax rate.
-
Diversity, Equity + Inclusion Administrative Burdens and Economic Insecurity Among Black, Latino, and White Families
This study investigates how administrative burdens influence differential receipt of income transfers after a family member loses a job, looking at Unemployment Insurance, Temporary Assistance for Needy Families, and the Supplemental Nutrition Assistance Program.
-
“I Used to Get WIC . . . But Then I Stopped”: How WIC Participants Perceive the Value and Burdens of Maintaining Benefits
This study examines how individuals assess administrative burdens and how these views change over time within the context of the Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC).
-
Improving mobile usability for claimants
Mobile usability refers to the ease with which people can accomplish tasks on smartphones or tablets. A good mobile experience enables people to do the same things they do on a desktop computer while considering mobile devices’ constraints.
-
Digital Identity Prototyping a document management system for future emergencies
Research from the Department of Labor shows that document management systems reduce barriers for claimants and help states be more efficient. With additional improvements and investment, these systems can be even more effective in serving the public and reducing backlogs in times of crisis.
-
Automation + AI Evaluating Facial Recognition Technology: A Protocol for Performance Assessment in New Domains
In May 2020, Stanford's HAI hosted a workshop to discuss the performance of facial recognition technologies that included leading computer scientists, legal scholars, and representatives from industry, government, and civil society. The white paper this workshop produced seeks to answer key questions in improving understandings of this rapidly changing space.
-
Automation + AI Domain Shift and Emerging Questions in Facial Recognition Technology
This policy brief offers recommendations to policymakers relating to the computational and human sides of facial recognition technologies based on a May 2020 workshop with leading computer scientists, legal scholars, and representatives from industry, government, and civil society
-
Automation + AI A Human Rights-Based Approach to Responsible AI
This paper argues that a human rights framework could help orient the research on artificial intelligence away from machines and the risks of their biases, and towards humans and the risks to their rights, helping to center the conversation around who is harmed, what harms they face, and how those harms may be mitigated.
-
Automation + AI Who Audits the Auditors? Recommendations from a Field Scan of the Algorithmic Auditing Ecosystem
Through a field scan, this paper identifies emerging best practices as well as methods and tools that are becoming commonplace, and enumerates common barriers to leveraging algorithmic audits as effective accountability mechanisms.
-
Automation + AI The Social Life of Algorithmic Harms
This series of essays seeks to expand our vocabulary of algorithmic harms to help protect against them.
-
Automation + AI The Privacy-Bias Tradeoff: Data Minimization and Racial Disparity Assessments in U.S. Government
An emerging concern in algorithmic fairness is the tension with privacy interests. Data minimization can restrict access to protected attributes, such as race and ethnicity, for bias assessment and mitigation. This paper examines how this “privacy-bias tradeoff” has become an important battleground for fairness assessments in the U.S. government and provides rich lessons for resolving these tradeoffs.
-
Digital Identity Regulating Biometrics: Taking Stock of a Rapidly Changing Landscape
This post reflects on and excerpts from AI Now's 2020 report on biometrics regulation.