This resource contains specific examples that highlight the advantages of designing reusable code components, software tools, or design formats. This guide also illustrates the possibilities for connecting new components to existing system infrastructure.
This resource highlights strategies for integrating benefits renewals and correspondence, potentially reducing administrative burdens for both clients and caseworkers.
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
American Public Human Services Association (APHSA)
The COVID Response Project was funded by the W.K. Kellogg Foundation to document the real-time impacts of the COVID-19 pandemic on state human services agencies and capture state perspectives on lessons learned to guide future federal policymaking and state implementation. The project was completed by the American Public Human Services Association (APHSA) in partnership with the U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Regional Operations. Insights from the report reflect information obtained through APHSA’s on-going support of state human services agencies’ COVID-19 response efforts as well as a series of in-depth interviews with executive leadership of the 14 state health and human services agencies in ACF’s Region 1 (New England) and Region 4 (Southeast) areas.
American Public Human Services Association (APHSA)
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
The report discusses how state Medicaid agencies can enhance efficiency and maintain coverage for eligible individuals by implementing ex parte renewals, which automatically renew beneficiaries' coverage using existing data without requiring action from enrollees.
An America where no one experiences poverty is possible. Already, the U.S. has programs with the potential to make this vision a reality, including programs that provide cash assistance, like Temporary Assistance for Needy Families (TANF). The current TANF program provides very little cash assistance and is marked by stark racial disparities, but it has the potential to reduce child poverty, increase economic security, and advance racial equity. This report offers a vision for an anti-racist approach to the TANF program, with new statutory goals and policy recommendations to advance racial justice.
The Center on Budget and Policy Priorities (CBPP) report discusses how reducing administrative burdens in Medicaid can enhance health outcomes and promote racial equity.
Through the interviews, ULP sought to capture details of claimant experience, see how and why system failures occurred, and make recommendations for reform now—before another financial or public health crisis suddenly causes state unemployment rates to spike.
