This brief estimates of benefits, costs, interactions with other means tested programs, and impact on poverty for the paid family and medical leave program.
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
This report details the development and deployment of My File, an open-source digital document management tool designed to help individuals securely store and share documents needed to access public services.
This review evaluates the UK public sector's use of digital technology, identifying successes and systemic challenges, and proposes reforms to enhance service delivery.
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
A statewide framework to improve data literacy among Oregon public sector employees by identifying core competencies, learning goals, and implementation strategies across various roles and skill levels.