The Digital Service Network (DSN) spoke with three staff members from the Digital Transformation Team in Montgomery County Public LIbraries—Maddie Schellhardt, Raymond Bryson, and Emily Lamancusa, to learn more about the county's efforts to advance digital service delivery and inclusion
The Digital Service Network (DSN) spoke with Ashley O’Brien, user experience designer for the City of Saint Paul, MN, about the flexible and resourceful approach she took to reach people across the city.
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) hosted Rules as Code Demo Day on June 28, 2022 where there were eight demonstrations of projects and code followed by a collaborative problem solving session on how to continue advancing rules as code for the U.S. social safety net.
This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
This publication describes the research process and protocol used in the Digital Benefits Networks research project, "Digital Account Creation and Identity Proofing in Public Benefits Applications."
This article analyzes the strategic use of public policy as a tool for reshaping public opinion. Though progressive revisionists in the 1990s argued that reforming welfare could produce a public more willing to invest in anti-poverty efforts, welfare reform in the 1990s did little to shift public opinion. This study investigates the general conditions under which mass feedback effects should be viewed as more or less likely.
This article examines how the decentralization of safety net programs after welfare reform has led to growing inequality in benefit generosity and access across U.S. states.
