Practitioner Picks is a new quarterly series designed to add fresh resources to the Digital Government Hub’s library, helping people improve government digital service delivery. Each issue spotlights resources chosen by practitioners in a specific service delivery area along with their insights on why these picks are valuable additions to the Hub. In this edition, our contributors round up resources to help bring housing services into the digital age.
The Long Beach Tree Map shows trees throughout the Long Beach region which centralizes, organizes, and visualizes information regarding where and how many trees as well as their type.
This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.
This report provides a comprehensive analysis of administrative burdens, offering strategies to reduce unnecessary obstacles in public service delivery, with a focus on improving access to government services for underserved and marginalized populations.
The Digital Services Network (DSN) spoke with the director of the C+E Lab, Katie Fiore, and OOI chief of staff, Kai Feder, to learn more about the C+E Lab and its ongoing role in shifting the State’s approach to using marketing to better connect residents to programs and services.
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
The Digital Service Network (DSN) spoke with API Director Nicolas Diaz Amigo, GPL Fellow Mia Capone, and OMB Director Timothy Rudd to learn more about the City of Syracuse's multi-year procurement transformation initiative.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
This article examines the concept of "viral cash" and suggests that the future growth of basic income programs will depend on advocacy networks rather than traditional policy diffusion across jurisdictions.
