Produced By: Academic
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Shaping Digital Identity Standards: Explainer and Recommendations
A plain-language explainer and recommendations on technical standard-setting for digital identity systems for non-technical audiences
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2024 Edition: Account Creation and Identity Proofing in Online Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include TANF.
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Surveillance, Discretion and Governance in Automated Welfare
This academic article develops a framework for evaluating whether and how automated decision-making welfare systems introduce new harms and burdens for claimants, focusing on an example case from Germany.
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Defining and Demystifying Automated Decision Systems
Automated decision systems (ADS) are increasingly used in government decision-making but lack clear definitions, oversight, and accountability mechanisms.
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Wielding a Theory of Change for Digital Transformation in Government
This essay explores how a ToC is made explicit with various audiences.
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FormFest 2024 Recap: Bringing SNAP Benefits to Scale
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Maryland and the Office of Evaluation Sciences.
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2024 Edition: Account Creation and Identity Proofing in Online UI Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include UI.
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Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
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Problem Identification & Definition Workshop Miro
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Problem Identification & Definition Workshop Facilitation Guide
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Increasing Security and Equity in Electronic Benefits Transfer (EBT)
In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
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Simplified, mobile-friendly SNAP application increases application rates
This research summary presents findings from a randomized controlled trial demonstrating how mRelief’s simplified SNAP application significantly increases application rates among eligible individuals.