This foundational article develops the concept of administrative burden, defining it as the learning, psychological, and compliance costs individuals face when interacting with government, and argues that these burdens are often shaped by political choices.
Journal of Public Administration Research and Theory
This case study describes Nava's work with the state of Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to build an API prototype, which is part of Nava's larger work inform a national API standard.
The report discusses how state Medicaid agencies can enhance efficiency and maintain coverage for eligible individuals by implementing ex parte renewals, which automatically renew beneficiaries' coverage using existing data without requiring action from enrollees.
Government solicitations to procure custom software are often long, complicated, and take months. By using 18F’s agile contract format, agencies can hire an agile software contractor with a quickly-written dozen-page solicitation, allowing for immense savings in time and money.
The Medicaid Renewals Playbook offers strategies for technologists assisting states in streamlining Medicaid renewal processes during the COVID-19 Public Health Emergency unwinding.
These guidelines from the National Institutes of Standard and Technology provide technical requirements for federal agencies implementing digital identity services.
National Institute of Standards and Technology (NIST)
It is frequently assumed that when rules are implemented as code, a rules engine is necessary. However, it is possible for policy people and engineers to effectively work together to code logic that drives technological system without needing a mediating rules engine at all.
The Enterprise Single Sign-On (SSO) Playbook is a practical guide to help federal agencies implement or modernize an SSO service for federal employee access to government applications.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
U.S. Department of Health and Human Services (HHS)
Working with TANF administrators and human services leaders across the country, the American Public Human Services Association (APHSA) embraces the call to reimagine how TANF can work in support of the families it serves and has established a set of TANF Modernization Core Principles to guide our vision for the future of TANF. Grounded in these Core Principles, APHSA’s members have laid out a legislative framework to unlock the potential of TANF. We call upon Congress to use this framework as a starting point to build common ground to achieve a TANF reauthorization that promotes a more equitable and prosperous future for all Americans.
American Public Human Services Association (APHSA)
