The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
Minnesota is a good example of an organization that started small in its drive to integrate benefits programs. For instance, its recent statewide rollout of its online integrated benefit application website, MNbenefits.mn.gov, started as a pilot in 2020 with Code for America. The pilot encompassed two counties including Hennepin County, where Minneapolis is located. The pilot later expanded to four counties, then 16 and a tribal nation. The final roll out, which took 12 months to implement, included the state’s 87 counties and three tribal nations.
This policy blueprint outlines six actionable steps for state governments to improve digital identity infrastructure, focusing on security, equity, innovation, and privacy.
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
Through analyzing hundreds of research studies and surveying thousands of Americans this report identifies 28 life experiences that drive lifetime income, called mobility experiences.
This brief examines how state Temporary Assistance for Needy Families (TANF) programs adapted policies during the early stages of the COVID-19 pandemic to address emerging challenges.
This issue brief describes the Pennsylvania case study, outlines the historical context, and offers strategies and recommendations for successfully implementing Fast Track.
For the past year, modernization teams at the Department of Labor (DOL) have been helping states identify opportunities to automate rote, non-discretionary, manual tasks, with the goal of helping them speed up the time that it takes to process claims. This post provides more context on Robotic Process Automation (RPA) and potential use cases in unemployment insurance.
In this keynote presentation, Carole House, the Director for Cybersecurity and Secure Digital Innovation at the National Security Council discusses cybersecurity and identity management priorities at the federal level.
