Location: United States
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User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
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Guaranteed Income Pilots Dashboard
The Guaranteed Income Pilots Dashboard is designed to visualize data from 30+ guaranteed income pilots across the United States. This data and testimonies from participants shed light on ways in which unconditional cash is providing people the opportunity, freedom, and resilience to build financial security.
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The Unfinished Business of the ACA
“Interoperability” refers to systems’ ability to interact with each other to share data so that a customer is connected with as many benefits as possible in an efficient way. The Affordable Care Act (ACA) was originally intended to be interoperable, but this has not occurred yet. Promoting interoperability in the ACA is imperative, as it would help alleviate food insecurity through automatic benefits enrollment.
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Use of Publicly Available Generative AI
Guidelines for the use of publicly available generative artificial intelligence (AI) in the State of North Carolina
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Seattle Executive Order 2025-03: Making Information Inclusive in Writing and Design
This Executive Order mandates citywide actions to make government information more inclusive, accessible, and understandable through digital accessibility and plain language initiatives.
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State of Indiana Policy: State Agency Artificial Intelligence Implementation
The state of Indiana developed a policy framework for the ethical and efficient use of artificial intelligence (AI) within state agencies. The policy adopts the National Institute of Standards and Technology’s AI Risk Management Framework to manage potential risks effectively. It also details the applicability of the actions undertaken by the Office of the Chief Data Officer (OCDO) to enable the deployment of trustworthy AI systems.
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Human-Centered Design Specialist
Your role as a Digital Service Expert will be a focus on Human-Centered Design. This role is best for someone with experience in both user experience and service design.
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U.S. Department of Commerce Equitable Data Playbook
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
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Recommendation Matrix Template
A template recommendation matrix from the State of Arizona's Digital Solutions Office.
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San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
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Programs and Evaluation Graduate Fellow
This is a job description for the role of Programs and Evaluation Graduate Fellow from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.