The portfolio page outlines federal projects focused on elevating how people interact with government services by prioritizing user needs, accessibility, equity, and consistency across agencies.
This session from FormFest 2024 focuses on accessibility, featuring British Columbia’s work to improve legal form usability and tips from the Wisconsin Department of Public Instruction on making forms more accessible overall.
This fact sheet outlines the key principles for designing an effective Child Tax Credit that reduces child poverty, supports working families, promotes racial and economic equity, and delivers long-term benefits for children and the economy.
This blog discusses the 988 Suicide and Crisis Lifeline, a nationwide initiative aimed at providing accessible, immediate support for individuals experiencing mental health crises through the easy-to-remember number 988.
This user guide provides step-by-step instructions for families in Iowa to find licensed child care providers online based on location, schedule, and program preferences.
This FormFest profile describes how California rapidly simplified disaster-aid processes for wildfire survivors by auditing 22 forms across eight agencies and developing a concept for a universal eligibility form and relief portal.
Chapin Hall collaborated with national policy experts, practitioners, and young adults with lived experience of homelessness to create a policy toolkit where tax, public benefits, and educational aid implications for young people participating in Direct Cash Transfer (DCT) programs are laid out in one place.
