A practical toolkit that provides plain-language writing resources, checklists, and guidance to help government and public-service teams write content that is clear, accessible, and centered on community needs.
This open-source guide and playbook offer practical strategies, tools, and best practices for government employees and contractors to improve digital accessibility and inclusion.
A visual journey map that outlines the end-to-end steps, roles, and decisions involved in procuring cloud migration support services for modernizing a legacy system.
Explains that government service forms should be designed to reduce anxiety and build trust—especially for marginalized people—by minimizing requests for highly sensitive personal information or explaining clearly why and how such data will be used, making optional fields and alternatives available, and providing context and reassurance throughout the application process.
DGN Spotlights highlight innovative digital initiatives transforming how government connects with the public. This story explores Seattle’s Youth Connector—a youth-informed digital platform and outreach strategy that aims to make youth programs easier to find, access, and trust.
A case study describing how a 90-day generative AI (GenAI) pilot using Google’s Gemini tool was conducted across state agencies to assess productivity, creativity, and responsible use in government work.
Colorado Governor's Office of Information Technology (OIT)
A critical landscape report examining how the AI industry concentrates corporate power, reshapes public institutions, and advances economic and political interests that undermine democracy, labor, and shared prosperity.
A public event that explored workers’ real-world experiences with unemployment insurance systems, focusing on barriers, inequities, and policy insights from their perspectives.
This research visualizes the complex emotional and clinical stages of the maternal mental health experience, from initial pregnancy through postpartum recovery and the return to work.
A participant handbook that explains how a child care wage boost pilot works, including eligibility, enrollment, payments, privacy protections, and ongoing responsibilities for facilities and workers.
King County Department of Community and Human Services
A data snapshot summarizing enrollment, participation, and early characteristics of workers and facilities participating in a child care wage boost pilot.
