Resource Policy

What Government Programs Should Measure: How Well They Help People

It is necessary give the public servants who manage safety-net systems the technology tools and incentives to track critical outcomes and meet people where they are.

Organization: Governing
Published Year: 2021

The article argues that government programs should be evaluated based on how effectively they improve people’s lives, rather than just on process metrics or compliance.

It emphasizes the importance of outcome-based measurement and suggests that focusing on real-world impact can lead to better policy decisions and more meaningful public service.