The Time Tax: Why is so much American bureaucracy left to average citizens?
Article describing the “time tax,” the costs to people applying or benefits in terms of spending substantial amounts of time navigating user-unfriendly interfaces. The article describes the necessity of simplifying safety-net programs and cross-coordinating across various social service programs.
The article discusses how government bureaucracy and outdated systems create unnecessary obstacles and inefficiencies for citizens, particularly in processes like tax filing and accessing benefits.
It highlights how these administrative burdens disproportionately affect vulnerable populations and argues for reforms to simplify and modernize government services.
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