Resource Automation + AI Generative AI

Shapiro Administration Leads the Way in Responsible, Ethical Use of AI

This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.

Published Year: 2025

The announcement reports that more than 175 state workers participated in a ChatGPT Enterprise pilot, with users saving an average of 95 minutes per day on tasks like writing, research, summarization, and IT support.

It underscores the administration’s plan to procure a vetted suite of AI tools for all agencies, emphasizes continued human oversight, and reiterates that AI is intended to enhance—not replace—employees’ roles in serving Pennsylvanians.