This mainstage session from FormFest 2024 included conversations about form design, accessibility, user experience, and data collection to show how good forms can build trust and confidence in government.
This policy supports the appropriate development, deployment, and use of generative artificial intelligence (GenAI) systems, products, services, tools, and content within consolidated state agencies in Colorado.
Colorado Governor's Office of Information Technology (OIT)
The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
Governor Kathy Hochul announced a new client feedback initiative in partnership with Code for America to improve New York's WIC program by implementing live online chat to gather input from participants, streamline enrollment, and increase access to healthy food for eligible families.
The New York Experience – or “NYX” – aims to transform the customer experience across New York State agencies making our government work better for our people.
This Guide to Artificial Intelligence provides a strategic framework for the ethical and responsible implementation of GenA technologies in state operations.
Colorado Governor's Office of Information Technology (OIT)
This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.
This executive order directs Pennsylvania’s Office of Administration to recruit former federal employees to fill critical public service vacancies by recognizing federal experience as equivalent to state experience and launching a targeted employment awareness campaign.