Promoting Public Benefits Access Through Web-Based Tools and Outreach: A National Scan of Efforts. Volume I: Background, Efforts in Brief, and Related Initiatives
Demand for public benefits is rising in response to continued economic pressure on vulnerable people, in addition to changes in eligibility rules for some safety net programs. This report summarizes existing benefits access efforts, studies the successes and challenges of benefits expansion efforts through a subset of in-depth case studies, and analyzes the potential for…
The report presents a national overview of initiatives aimed at improving access to public benefits for low-income individuals and families through web-based tools and outreach.
It reviews 86 public and private efforts that use online screeners, electronic applications, and systems integration to facilitate enrollment in programs like SNAP, Medicaid, and TANF, highlighting the prevalence of multi-program targeting and providing comparative data on technological features and program coverage.
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