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Management
Communications Announcing the City of Boston Visa Sponsorship Pilot Program
Communications sent to City of Boston employees announce the City's new Visa Sponsorship Pilot Program.
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Communications
Text to Connect: Using Text Message Outreach to Reduce SNAP Churn (Full Guide)
This guidebook aims to equip state and local agencies with the practical insights they need to develop a text messaging outreach program for SNAP recertification.
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Communications
City of Syracuse Press Release on New Division Focused on DEI in Procurement
Press release about the City of Syracuse's new Division of Equity Compliance and Social Impact
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Communications
Plain Language Web Writing Tips
Help your readers complete their tasks with these Plain Language writing tips.
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Communications
plainlanguage.gov
Plainlanguage.gov is the United State's federal government's website for improving communication with the public
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Human-Centered Design
Public Participation and Community Engagement Toolkit
This toolkit is designed to support government agencies in evaluating the effectiveness of their public participation and community engagement (PPCE) activities.
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Communications
Beyond Translation: Delivering Effective Non-English Messages
Sheev Davé, Product Manager at Notify.gov (GSA), provides an overview of what makes an effective multilingual translation through the principles of designing tools that have the ability to have conversations, meeting communities where they are, use of plain language and prioritize tricky topics, key life events and using trusted delivery sources.
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Talent + Hiring
Content Strategist, Senior
This is a job description for the role of Content Strategist, Senior from the City of Austin.
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Product Management
How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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Talent + Hiring
Copywriter
This is a job description for the role of Copywriter from the City of Austin.
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Communications
City of Boston Paid Parental Leave Guide
Example Paid Parental Leave Guide from the City of Boston
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Talent + Hiring
Content Strategist
This is a job description for the role of Content Strategist from the 18F.