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Head of Operations and Procurement
This is a job description for the role of Head of Operations and Procurement from the Commonwealth of Pennsylvania.
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Theory of Change (ToC) Resource Appendix
This resource appendix is a compilation of useful resources intended as a follow-on to the DSN’s writing on theories of change for digital transformation in government. Practitioners can use these resources to DIY their ToC after reading our essays.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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City of Syracuse Procurement Transformation Process Mapping
City of Syracuse's iterative procurement lifecycle process mapping
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Government of British Columbia Digital Code of Practice
Digital Code of Practice for the Government of British Columbia to help practitioners implement the government's Digital Principles.
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Employee Highlight from the City of Boston
Employee highlight of Allen Young from the City of Boston's Public Works Department.
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City of Syracuse Transformation Roadmap
City of Syracuse's transformation roadmap
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Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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USAID Digital Policy 2024-2034
A strategy document that sets out USAID’s vision, goals, principles, and operational requirements for promoting open, inclusive, secure, and rights-respecting digital ecosystems to advance development and humanitarian outcomes worldwide.
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Reflections and Resources from the DSN’s 2024 Chief Digital Service Officer Convening
The toolkit offers provides practical guidance to help state and local data leaders build ethical, effective, and sustainable data programs.
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The Growth & Best Practices of Municipal Digital Service Teams
A report based on interviews with municipal digital service leaders and key takeaways in creating and maintaining a successful DS team.