This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.
This memorandum provides guidance to agencies on how to design and deliver websites and digital services to the public and to assist agencies as they continue to implement the 21st Century Integrated Digital Experience Act1 (21st Century IDEA). It summarizes relevant statutory requirements, clarifies policy requirements, and expands best practices for agency websites and digital services.
Summary website created by the British Columbia Digital Office about successfully navigating the digital investment process and take a step-by-step approach to secure financial support to build or scale your digital service.
This executive order establishes Operation Hire Hawaiʻi, a statewide initiative directing agencies to prioritize local hiring, expand apprenticeship and workforce development programs, and strengthen partnerships to build a more resilient, resident-based public workforce.
