Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?
Search and filters
Search for the topic or resource you're looking for, or use the filters to narrow down results below.
Results
-
Digital Services Director
This is a job description for the role of Digital Services Director from the Commonwealth of Pennsylvania.
-
State of Bureau Websites and Digital Services: Response to 21st Century Integrated Digital Experience Act reporting requirement
This report outlines the current status and modernization plans for CFPB websites and digital services, as required by the 21st Century Integrated Digital Experience Act (IDEA).
-
Building Digital Service Teams That Last
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.
-
“Collective Intelligence” Problem Solving Exercise Template
This exercise template includes detailed steps and prompts to encourages participants to collaboratively address challenges with peers.
-
Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
-
Head of Front End Development
This is a job description for the role of Head of Front End Development from the Commonwealth of Pennsylvania.
-
Head of Engineering
This is a job description for the role of Head of Engineering from the Canadian Digital Service (CDS).
-
From Lagging to Leading: The Opportunity for a Breakthrough in U.S. Government Digital Service Delivery
Challenges and recommendations for the digital transformation of U.S. federal government services and operations.
-
Visions for the Future at BenCon 2024
Leaders share their aspirations for excellence in digital benefits delivery and their reflections on BenCon and the work ahead.
-
Head of Partnerships
This is a job description for the role of Head of Partnerships from the Canadian Digital Service (CDS).
-
New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
-
People and Culture Coordinator
This is a job description for the role of People and Culture Coordinator from the Canadian Digital Service (CDS).