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What works in training government partners: insights and recommendations
The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.
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Using Live Chat to Meet Constituent Needs in New Jersey: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with the director of OOI’s Business Experience Initiative, E.J. Kalafarski, the director of Business Experience for the State, Jessica Lax, and product manager, Joe DeLaTorre, to learn about Business.NJ.gov’s live chat feature.
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Procurement Transformation in Syracuse: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with API Director Nicolas Diaz Amigo, GPL Fellow Mia Capone, and OMB Director Timothy Rudd to learn more about the City of Syracuse's multi-year procurement transformation initiative.
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Head of Product Management
This is a job description for the role of Head of Product Management from the Canadian Digital Service (CDS).
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Head of Partnerships
This is a job description for the role of Head of Partnerships from the Canadian Digital Service (CDS).
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Digital Services Director
This is a job description for the role of Digital Services Director from the Commonwealth of Pennsylvania.
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Deputy Chief Digital Officer
This is a job description for the role of Deputy Chief Digital Officer from the Commonwealth of Massachusetts.
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California Draft State Digital Equity Plan
The State of California has released a draft of the state's Digital Equity Plan
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Head of Software Development
This is a job description for the role of Head of Software Development from the Canadian Digital Service (CDS).
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Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
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Head of Outreach
This is a job description for the role of Head of Outreach from the Canadian Digital Service (CDS).
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British Columbia’s Digital Code of Practice Engagement Platform
Screenshot of the British Columbia's Digital Code of Practice Engagement Platform.