Library
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Creating a Culture of Digital Service in the City of Philadelphia
Sara Hall, the City of Philadelphia Director of Digital Services joined the GovLove podcast to chat about her team and work.
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The Growth & Best Practices of Municipal Digital Service Teams
A report based on interviews with municipal digital service leaders and key takeaways in creating and maintaining a successful DS team.
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People-Centered HR in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
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Communications Announcing the City of Boston Visa Sponsorship Pilot Program
Communications sent to City of Boston employees announce the City's new Visa Sponsorship Pilot Program.
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City of Boston Paid Parental Leave Guide
Example Paid Parental Leave Guide from the City of Boston
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City of Boston MBTA Passport Program Infographic
Infographic to publicize City of Boston Massachusetts Bay Transportation Authority's (MBTA) Passport Program
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Employee Highlight from the City of Boston
Employee highlight of Allen Young from the City of Boston's Public Works Department.
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City of Boston’s Ordinance to Ensure Gender Inclusivity on City Forms
Legislation to ensure gender inclusivity on forms in the City of Boston.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.
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Learning From the Colorado Digital Service
Digital service (DS) teams across the public sector are working to improve how services are delivered to residents. These teams exist at all levels of government and are iteratively using data, technology, and human-centered design to reframe how residents interact with government.
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The Shift to Servant Leadership: How Federal Agencies Can Support States, Territories, and Communities After the Pandemic
A blog discussing how federal agencies can support states, territories, and communities after the pandemic.