Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Vermont’s Digital Equity Plan Summary
A plain language summary of Vermont's Digital Equity Plan
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Vermont’s Digital Equity Plan
Vermont’s Digital Equity Plan describes the current state (barriers as well as assets) and strategy for implementation in the future.
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User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
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State of California Innovation Hub
A collection of resources from the California Office of Data & Innovation to support government service delivery in the State.
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Determining the true value of a website: A GSA case study
GSA has developed a composite indicator to visualize six key components of website success.
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How to plan a usability test
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you create a robust plan to promote a successful usability test.
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How to conduct a usability test
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
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Digital Services Playbook
The playbook outlines 13 essential principles for effective digital projects drawn from successful practices from the private and public sectors.
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San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
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How we’re building GC Forms: Our 4 accessible approaches
Blogpost from the GC Forms product team sharing thoughts and tips on the team’s 4 approaches to building in accessibility from the start
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GC Forms Category Templates
GC Forms' form templates
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Reforming the Form: A Step Toward More Effective Government
Event recap for FormFest 2023, co-hosted by DSN and Code for America