Me, Myself, and My Digital Double: Extending Sara Greene’s Stealing (Identity) From the Poor to the Challenges of Identity Verification
This essay explores the challenges of identity verification and suggests several paths forward for more equitable systems.
The essay examines the challenges of identity verification in social services, especially unemployment insurance during the COVID-19 pandemic, and how automated, privatized systems have disproportionately harmed marginalized and low-income groups.
It highlights how digital systems exacerbate both identity theft and identity denial, leading to exclusion from benefits and increased inequities, and calls for reforms focused on equity, user-centered design, and stronger legal protections.
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