Resource Human-Centered Design

How GC Forms can help collect data for public services

Case study Natural and Non-prescription Health Products Directorate (NNHPD) at Health Canada's experience using GC Forms.

Organization: Canadian Digital Service (CDS)

Authors: Christine Monteiro, Patrick Wright

Published Year: 2023

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The Natural and Non-prescription Health Products Directorate (NNHPD) at Health Canada works to ensure that both people living in and visiting Canada have access to a wide range of Natural Health Products (NHPs) and non-prescription drugs. A new tool the team at Health Canada used to update products’ statuses on the market is a web form where companies can submit status changes. It was created using Standardizing and Digitizing Government Forms in Canada DSN Spotlight. Explore other artifacts featured in this research:

• GC Forms Form Category Templates
• GC Forms accessibility blog post
• How to Make Your First GC Form (5-min demo video)
• GC Forms GitHub repository