Resource Policy

Designing an eligibility screener tool for Montana WIC

This case study describes Nava's with the state of Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to build an eligibility screener tool.

The document details how Nava collaborated with the Montana WIC program to design and implement a user-friendly online eligibility screener for potential WIC participants.

Key insights include the importance of user research, iterative prototyping, and accessibility considerations in creating a tool that simplifies the eligibility process and increases access to WIC benefits.