Algorithmic Accountability for the Public Sector
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.
The document provides best practices for state websites to efficiently collect address changes from Medicaid beneficiaries, particularly as the public health emergency ends.
It recommends offering multiple update methods, clear instructions, multilingual and accessible content, downloadable toolkits, mobile-friendly design, and short URLs, while also stressing the importance of website credibility and user-friendly design.
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