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Visual Storyteller
This is a job description for the role of Visual Storyteller from the Canadian Digital Service (CDS).
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Technical Writer
This is a job description for the role of Technical Writer from the State of California.
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Plain Language: Foundations 101 Webcast
This is a video recording of a NASWA Feb 2024 webinar on plain language presented for UI state leaders. Slides are also available.
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When the “Wrong” Words Can Help People Find the Right Services
A short article appearing in the 3/14/23 edition of GovLoop by contributor Greg Jordan-Detamore from Code for America.
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Content Specialist/Creative Services Coordinator
This is a job description for the role of Content Specialist/Creative Services Coordinator from the City of Saint Paul.
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Storyteller and Media Relations Advisor
This is a job description for the role of Storyteller and Media Relations Advisor from the Canadian Digital Service (CDS).
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Culturally and Linguistically Appropriate Responses
This blog explains how to provide culturally and linguistically appropriate services to individuals who have experienced trafficking, emphasizing the importance of cultural competence and the CLAS Standards.
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Head of Outreach
This is a job description for the role of Head of Outreach from the Canadian Digital Service (CDS).
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Copywriter
This is a job description for the role of Copywriter from the City of Austin.
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Redesigning and Standardizing Information About Government Assistance
The Seattle.gov website's new Assistance and Discounts page centralizes information on city benefits and services, offering a user-friendly and consistent experience across 7,000 pages.
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Collaborate with the TTS Public Benefits Studio
The Technology Transformation Service at GSA recently created a new Public Benefits Studio to focus on fostering a more cohesive, coordinated experience for the public, across programs.
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SNAP Language Access Study
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).