2024 Digital Equity in the City of Boston
A comprehensive survey-based analysis of Boston residents’ access to internet, devices, and digital skills, with a focus on equity across priority populations including low-income households, seniors, immigrants, and formerly incarcerated individuals.
Findings from a citywide survey assessing residents’ access to the internet, digital devices, and digital literacy resources highlight significant disparities among priority populations.
These include low-income households, seniors, immigrants, people with disabilities, and the formerly incarcerated. The report outlines targeted recommendations to address barriers related to affordability, digital skills training, and access to culturally relevant support services, and includes demographic insights, community feedback, and neighborhood-level data to inform Boston’s digital equity strategy.
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