Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's online application for Unemployment Insurance.
This report provides detailed guidance for states on how to verify compliance with and exemptions from Medicaid work reporting requirements established under H.R. 1.
This memorandum summarizes the fiscal and programmatic impacts of Public Law 119-21 (H.R. 1 – “One Big Beautiful Bill”) on the state, detailing major provisions related to SNAP, Medicaid, higher education, taxation, and other federally funded programs.
This report outlines best practices for developing transparent, accessible, and standardized public sector AI use case inventories across federal, state, and local governments
This FormFest profile examines how Massachusetts’ Department of Early Education and Care is modernizing its child care benefits system through human-centered design, making verification and application processes simpler, more compassionate, and more efficient for families and staff.
A statewide report outlining the roadmap, governance framework, and implementation plan for responsible generative AI adoption across Washington State government.
A detailed guide outlining how states can minimize coverage losses and administrative burden while implementing new Medicaid work requirements established under the 2025 federal reconciliation law.
A comprehensive human services policy that strengthens due process, transparency, and administrative fairness across housing assistance, CalWORKs, and CalFresh programs while funding system changes to reduce payment errors and administrative burden.
This document provides a template for SNAP agencies to use to communicate how they can meet able-bodied adults without dependents (ABAWD) work requirements.
American Public Human Services Association (APHSA)