This paper evaluates the technical vendor landscape as states prepare to implement Medicaid work requirements mandated by the H.R. 1 reconciliation law.
This guide is a practical introduction to Digital Service Teams (DSTs) for state and local governments. It is designed to help leaders interested in standing up new government DSTs understand what they are, why they exist, and how they are structured, staffed, funded, and more.
This is a practical, plain-language screening tool designed to help SNAP clients determine if they qualify for exemptions from the program's work requirements.
This issue brief provides a comprehensive framework for state officials to monitor and evaluate the far-reaching impacts of the H.R.1 budget reconciliation bill on the Medicaid program.
A report examining how risk assessment tools are used to improve payment accuracy in nutrition assistance programs and identifying effective practices for their design and implementation.
This document provides two Spanish language templates for SNAP agencies to use to communicate SNAP work requirement changes to participants who are newly subject to requirements.
American Public Human Services Association (APHSA)
This FormFest profile examines how Massachusetts’ Department of Early Education and Care is modernizing its child care benefits system through human-centered design, making verification and application processes simpler, more compassionate, and more efficient for families and staff.
This FormFest profile highlights Rachael Zuppke and Molly Graham’s work to redesign Michigan’s civil court forms using human-centered design, making them more accessible for people who must represent themselves in critical cases like eviction, family law, and guardianship.
This article highlights how state unemployment insurance (UI) agencies are leveraging data to modernize systems and enhance access for unemployed workers.
This study found that using state-specific names for Medicaid programs increased confusion and reduced both positive and negative opinions about the program.
