NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems.
This annual report details the state’s strategic use of technology to enhance digital services, cybersecurity, equity, and efficiency across government, improving access and outcomes for all Minnesotans.
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.​
This case study documents how Civilla partnered with the Michigan Department of Health and Human Services (MDHHS) to redesign and modernize online enrollment for the state’s largest benefit programs.
This study examines how the 2021 expansion of the Child Tax Credit (CTC) influenced housing affordability and living arrangements for low-income families.
When COVID-19 hit, the State of New Jersey recognized the need to both receive data on the spread of the disease from the public and provide information to them on how to mitigate it.
This document provides two Spanish language templates for SNAP agencies to use to communicate SNAP work requirement changes to participants who are newly subject to requirements.
American Public Human Services Association (APHSA)
