Intended Audience: State/Provincial Government: Executive Branch
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State of North Carolina Accessibility and Usability Standard
This standard offers guidance for designing and delivering websites and digital services to prioritize a digital-first public experience. It outlines statutory requirements, clarifies mandates, and expands on best practices for the state's digital assets.
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Executive Office of Technology Services and Security (EOTSS) Annual Report 2022: Digital and Data Services
This annual report details Massachusetts' strategic advancements in digital transformation, cybersecurity, and data services, emphasizing modernization efforts and enhanced constituent engagement.
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North Carolina Department of Information Technology (NCDIT) Annual Report 2023-2024
This annual report highlights the department’s progress in expanding broadband access, enhancing cybersecurity, modernizing IT services, and promoting digital equity across the state.
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New Jersey Office of Innovation 2024 Impact Report
This impact report showcases the office's initiatives and achievements in enhancing state government services through innovative, user-centered approaches.
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Combatting Identify Fraud in Government Benefits Programs: Government Agencies Tackling Identity Fraud Should Look to Cybersecurity Methods, Avoid AI-Driven Approaches that Can Penalize Real Applicants
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
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Colorado Guide to Artificial Intelligence
This Guide to Artificial Intelligence provides a strategic framework for the ethical and responsible implementation of GenA technologies in state operations.
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AI-Powered Rules as Code: Experiments with Public Benefits Policy
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
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AI-Powered Rules as Code: Experiments with Public Benefits Policy: Summary + Key Takeaways
This is the summary version of a report that documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
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FormFest 2024 Recap: Education Forms from Preschool to College
An event recap from one of FormFest 2024's breakout sessions featuring speakers from South Carolina and the U.S. Department of Education.
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FormFest 2024 Recap: Improving Forms Through Service Design
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Digital Service Teams across the United States and the Department of Veteran Affairs.
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FormFest 2024 Recap: Bringing SNAP Benefits to Scale
An event recap from one of FormFest 2024's breakout sessions featuring speakers from Maryland and the Office of Evaluation Sciences.
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FormFest 2024 Recap: Form Accessibility Improvements
An event recap from one of FormFest 2024's breakout sessions featuring speakers from British Columbia and the state of Wisconsin.