This report provides human-centered design templates and implementation guidance to help states integrate Medicaid work requirement questions into benefits applications while minimizing administrative burden and coverage loss.
Explore The State of State Digital Transformation—your gateway to the Beeck Center’s landscape research into how states are modernizing government operations and services. This interactive map gives public servants, policymakers, practitioners, and researchers a faster, clearer way to glean insights from our research into the policies, teams, tools, and tactics shaping state digital transformation today.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
In this panel conversation, presenters at the Better Identity Coalition’s 2022 policy forum “Identity, Authentication, and the Road Ahead” discuss the challenges of identity verification and access in pandemic unemployment benefits.
Based on state agency survey responses, this report summarizes key findings from the first calendar year of pandemic response and provides policy considerations for the future of SNAP.
American Public Human Services Association (APHSA)
EBT theft has deeply damaged the lives of the lowest-income Americans. The following insights reveal a system that leaves people in the dark and fails to protect a crucial lifeline.
This report explores Michigan’s implementation of the Pandemic Electronic Benefit Transfer (P-EBT) program. Drawing on interviews from individuals within the Michigan Department of Health and Human Services and input from SNAP participants via surveys distributed using the Fresh EBT app, this report provides insights into the strategies that enabled Michigan to roll out an entirely new program quickly and effectively.
LA’MESSAGE is a one-way text messaging service developed by Code for America in partnership with Louisiana to broadcast reminders and guidance to residents enrolled in and eligible for SNAP, Medicaid, TANF, and WIC at key points throughout the benefits enrollment and renewal process.
