Intended Audience: State/Provincial Government: Agency
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Head of Quality, Analytics, and Infrastructure
This is a job description for the role of Head of Quality, Analytics, and Infrastructure from the Commonwealth of Pennsylvania.
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Executive Assistant
This is a job description for the role of Executive Assistant from the Canadian Digital Service (CDS).
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Temp Software Developer (Covid Alert Portal)
This is a job description for the role of Temp Software Developer (Covid Alert Portal) from the Canadian Digital Service (CDS).
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Visual Storyteller
This is a job description for the role of Visual Storyteller from the Canadian Digital Service (CDS).
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Project Manager
This is a job description for the role of Project Manager from the City of Austin.
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Senior Developers
This is a job description for the role of Senior Developers from the Canadian Digital Service (CDS).
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Head of Engineering
This is a job description for the role of Head of Engineering from the Canadian Digital Service (CDS).
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Policy Advisor
This is a job description for the role of Policy Advisor from the Canadian Digital Service (CDS).
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User Experience Designer (IT Specialist)
This is a job description for the role of User Experience Designer (IT Specialist) from the 18F.
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Head of Operations and Procurement
This is a job description for the role of Head of Operations and Procurement from the Commonwealth of Pennsylvania.
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Internal Communications Designer
This is a job description for the role of Internal Communications Designer from the Canadian Digital Service (CDS).
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Complexity, errors, and administrative burdens
Errors in administrative processes are costly and burdensome for clients but are understudied. Using U.S. Unemployment Insurance data, this study finds that while automation improves accuracy in simpler programs, it can increase errors in more complex ones.